- Frequently Asked Questions
What Shipping Methods Are Available?
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Do You Ship Internationally?
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How Long Will It Take To Get My Package?
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What Payment Methods Are Accepted?
RIFFAA offers various kind of payment methods as shown below:
- FPX / Internet Banking.
- Whatsapp Us
Is Buying On-Line Safe?
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Order & Returns
How do I place an Order?
to place an order:
- Click “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
- You’ll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
- From here, you need to select your shipping methods and click “next” button.
- Next you’ll need to choose your payment method then click “next” button.
- After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
- Click “Confirm Order” to complete the order.
Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at firstname.lastname@example.org with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Do I need an account to place an order?
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How Do I Track My Order?
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How Can I Return a Product?
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